Privacy Policy

This policy applies to all personal information collected by CAP SUD through this website, the member area, contact and partnership forms, and the newsletter. It complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian federal law applicable to non-profit organizations conducting commercial activities.

Depending on how you interact with the site, we may collect the following categories of information:

• Identification information: name, email address, phone number, affiliated organization
• Account information: login credentials and membership level, for members
• Payment information: processed directly by our certified provider Stripe — CAP SUD never receives or stores your credit card number
• Technical information: IP address, browser type, pages visited, for statistical and security purposes

We use your personal information solely for the following purposes:

• Providing requested services: membership, donations, event registration, partnership inquiries
• Communicating with you: responding to your requests, sending the newsletter if you are subscribed
• Improving our site and services, and ensuring their proper functioning and security

We collect your personal information with your consent, given when you fill out a form, create an account, or subscribe to the newsletter. You may withdraw this consent at any time, subject to reasonable legal or contractual restrictions, by contacting us using the details in section 10.

CAP SUD does not sell or rent your personal information to third parties. We share it only in the following cases: with our certified payment provider (Stripe), our web host, and where required by law. Each of these third parties is contractually required to protect your information and to use it only for the purposes for which it was disclosed.

This site uses cookies essential to its proper functioning (session, language preferences) as well as analytics cookies to understand site usage. You can manage your cookie preferences at any time through your browser settings.

In accordance with PIPEDA, you have the following rights regarding your personal information:

• Right of access: obtain a copy of the information we hold about you
• Right of rectification: request correction of inaccurate or incomplete information
• Right to withdraw consent: unsubscribe from the newsletter or request deletion of your account
• Right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at info@capsudconsortium.com. To learn more about your rights, visit the Office of the Privacy Commissioner of Canada website.

We implement technical and organizational measures to protect your personal information against loss, theft, and unauthorized access. Details of these measures are set out in our security policy.

We retain your personal information for as long as necessary to provide our services and comply with our legal, tax, and accounting obligations, after which it is securely deleted or anonymized.

For any question regarding this policy or your personal information, contact us at info@capsudconsortium.com. This policy may be updated periodically; the date of the last revision is shown at the top of this page.